Disclaimers
Items over 35lb will have a return fee that we cover. For all items under 35lb, you MUST select "item did not arrive in time" or "inaccurate website description" for free return. If any other return reason is selected there will be a return fee that we will not cover.
Amazon accounts can get closed for over-returning, and we're not sure what the threshold is for this. If you have seasoned accounts and are placing your own personal orders normally, we don't anticipate it being an issue, as long as it's spaced out between accounts / over a reasonable period of time. If an account does get closed, there is a process to get it unlocked as long as you have proof of ID and can show ownership of the account. We are not able to assume liability for lost products/funds due to Amazon account closure; essentially, we're just buying serial numbers and reimbursing shipping/return costs.